Jollibee Consumer Complaints All Reviews

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Jollibee Reviews

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  • Delivery Complaiint



    I order for breakfast delivery at 10:30AM. Customer service informed that after 45 mins, food will be delivered and a P200 Gift Certificate will issued if fail to delivery on time. At around 11:30AM, I called 8-7000 to follow up my order. 8-7000 customer service rep told me that store that will serve the delivery will call me for update. Another 20 mins of waiting, i did not receive any calls. I then decided to cancel my order since I have waited for more than 1 and 1/2 hours. Expecting that I will receive gift certificate or anything to compensate more than 1 and 1/2 hours of waiting,... More...
    (Delivery Services)
    dickjimenez's Picture   dickjimenez    0 Comments   Comments
  • Unfair lady



    This lady cassier in your jollibee aurora branch is the reason why i lost my appetite, i did not eat the food i ordered even if i paid for it, I love going to jollibee for a coffee and breakfast 2 to 4x a week and read the newspaper that we ask for free, but this morning i dont understand why this lady cassier told me that my total bill must be 120, to get the free newspaper that was unusual because the past days pancakes would get me a free news, so ok i said maybe that is the new policy, BUT TO MY DISMAY WHEN I LOOKED ARROUND THIS OTHER CUSTOMER WHO ORDERED THE SAME BREAKFAST WAS GIVEN A... More...
    (Restaurants, Fast Food, Coffee)
    Bluelime's Picture   Bluelime    0 Comments   Comments
  • thumbs down on cleanliness.



    So I ate last night at your branch in Baclaran and I was dissapointed because while I am eating I notice a little cockroach on the floor,I am in a hurry so I did not bother report it to you the manager. I also noticed that the bathroom esp the cubicles are really dirty even the mens comfort room was really smelly. It was quite disgusting and I hope you do immediate action regarding this matter since you are in a food business and Jolibee is a well known fast food chain around the world. More...
    (Restaurants, Fast Food, Coffee)
  • jollibee padala sucks!!!!



    Pooooor service!!! Napamahal ako kakafallow up. I called them many many times! Pa 3days na wala parin! And then lahat ng customer service I is a ang answer ipoforward sa jollibee Padala. Then d hotline no na binigay nila grabe walang nagreresponsed sa call considering na long distance ang call pero nag chacharged na bec of their call waiting song!!!! Kaka stressed! Binding Hindi nako mag order dito! Sobrang bad experienced! As of now pa 3days na at malapit ng matapos ang araw wala prin ang delivery!!!! More...
    (Restaurants, Fast Food, Coffee)
    tet123's Picture   tet123    0 Comments   Comments


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