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Jollibee Complaint - ALWAYS BEEN DISSAPOINTED
Jollibee Complaint

Jollibee Complaint

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ALWAYS BEEN DISSAPOINTED


WE ARE PIONEER CUSTOMER AT JOLIBEE STA. QUETERIA SANGANDAAN QUEZON CITY.
I WANT TO INFORM YOUR ADMIN AND HEAD OFFICES THAT YOUR EMPLOYEE IN THIS BRANCH ARE CARELESS, THEY CHATTING AND PLAYING WHILE IN DUTY. THEY SERVE LIKE AN TURTLE IN THE LAND, THEY ARE NOT APPROACHEABLE, KIND. THEY SERVING WRONG ORDERS, THEY SERVING TIME IS VERY LONG TO WAIT LIKE YOUR NOT EATING IN A FASTFOOD CHAIN. THEY CHATTING TO EACH OTHER IF THE CUSTOMER IS GOT ANGRY THE DONT REALLY CARE., AL THEY CARE ABOUT IS TO SERVE BUT POOR IN SRVICE. THEY MAKE ARGUMENTS WITH THEIR CUSTOMERS INSTEAD TO ISTEN AND SOLVE PROBLEMS. THE SPECIAL REQUEST OF A CUSTOMER LIKE HOT WATER BECAUSE THEIR UTENSILS DIDNT WASH WELL, A CUP OF WATER, ADDITIONAL OF TISSUES AND KETCHUP, WE FIND THAT IS HARDER TO MADE BECAUSE EVEN IF THEY ALREADY HEAR WHAT YOU REQUEST STIL IF YOU ARRIVED SOMEWHERE WHEN YOU (TAKE OUT) THE FOOD IT IS NOT IN YOU CART. ITS USELESS. PLEASE TAKE THIS LETTER AS AN BAD IMPRESSION OF YOUR BRANCH AND TAKE ACTIONS AS FAST AS YOU CAN FOR THE CUSTOMERS RIGHT AND ITS FOR YOUR BUSINESS ALSO. THANK YOU


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