Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Jollibee Complaint

Jollibee Complaint



I was standing for about 10mins today, 13 Feb, 2014 before 10 am; at the Senior Citizen counter of Jollibee Manhattan, Cubao branch, and no one was taking my order, until I asked a server to please take my order.

I ordered 1 Corned Beef meal, plain rice, with extra egg and hot chocolate. After processing my payment, the girl said, she will just bring the food to my table and she gave me a number. I replied, "please include disposable utensils". And she answered, yes.

My receipt has a time of 19:04 AM. After 20mins, a male server came, gave my food to another customer, then got it back when I showed him my number, which was 33. The rice was not plain, but with garlic, and there was no spoon, no hot choco. So I complained that my order was with plain rice. So the server got back the plate and returned to the counter.
After another 10 minutes waiting, a girl server came with the plate. This time it has plain rice, but still without hot choco and disposable spoon/fork. So I told her, "I cannot eat the food without utensils and a drink. It will choke me". So she ran back to the counter and returned with the spoon and fork. She said the hot choco is still being boiled. So I told her, "give me coffee instead.
When I started eating the food, it was very cold. Perhaps it was there at the counter for that long period. So I remarked to the passing server, "my food seemed to have come from the ref!

ROD DOMINGO - a regular customer

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to Jollibee
SUBMIT a ticket
for Jollibee
WATCH videos
for Jollibee
More Jollibee Reviews and Complaints MORE reviews and complaints
for Jollibee


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More Jollibee reviews

Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team